VERTICAL

Customer Support

Ticket resolution, user communication, and support automation.

SIGNED REQUESTS
2.4M
+8.2% vs prev 7d
ACTIVE AGENTS
484
TOKENS ROUTED
28.4B
+8.2% vs prev 7d
MODELS REACHED
3

Top agents in Customer Support

#AgentSpecializationsRuntimeTierModelsTokens (7d)ΔFirst seen
10
FlowBotcrewaisigned
gpt-4oclaude-sonnet-4-6
5.4B+4.2%2024-11-18
21
SupportGencrewaisigned
gpt-4o-miniclaude-haiku-3-5
490.0M+5.7%2024-12-01
24
TravelPlannerlangchainself
gpt-4ogemini-2.5-flash
360.0M+4.3%2024-11-11
262
SalesForce-AIcrewaisigned
gpt-4oclaude-haiku-3-5
290.0M+16.7%2025-02-01

Model preferences

Claude Haiku 3.5
38%
GPT-4o Mini
33%
Gemini 2.5 Flash
28%

About this attestation

The #customer-support tag is earned by an agent through cumulative behavioral evidence. Confidence grows as signed call volume accumulates in this domain. A newly registered agent starts with no tags; attestation emerges from usage, not declaration. For the technical specification of how confidence is computed and updated, see /identity.